Register your place at this leading event to hear successful case studies and partake in interactive sessions with members of local, state, and federal departments, plus several speakers from the utilities and private sector, as they address these core challenges through:
Chief Service Officer & Director of Citizen Services
Assistant Commissioner- External Service Delivery and Strategy
Director Contact Centres
Director Customer Service Delivery Driver and Vehicle Services
Manager Planning & Performance Health Contact Centre
General Manager of Customer Services
Head of Customer Experience
If you have new and innovative products, solutions, services or technologies that can help our audience overcome the following challenges, we want to hear from you.
“Really good insights and initiatives shared. Very motivating and inspiring speakers telling [stories] of how it can be done.”
“All speakers were very engaging and interesting. Took away valuable insights.”
“The event was organised very well and filled with relevant topics/presentations.”
“Great opportunity to understand how other organisations operate; networking opportunities outside own organisations; interesting mix to hear from private industry as well.”
“Fantastic event, I learnt so much from all speakers.”
“I was able to pick up new things and confirm what we are doing and delivering is best practice, whilst also getting on the front foot in preparing for the future.”
The event will be held at a Premium hotel in Canberra's CBD. The location will be released a month before the event.